Physiotherapist, Jasdeep Dhir [BSc(PT), TDPT, MClSc(MT), FCAMPT], speaks with us about therapeutic alliance, including the importance of interpersonal skills to improve treatment outcomes. Jasdeep also discusses strategies for making a good first impression, improving patient interactions, and evaluating your interpersonal skills.
Links to studies:
00:25 Can you introduce yourself and your background?
01:13 Can you define soft skills vs. hard skills?
02:20 Why are interpersonal skills important?
03:12 Can you share some of the current research on this topic?
07:05 Can these interpersonal skills be taught?
08:10 What do you think some common mistakes are that clinicians make when communicating with patients?
08:54 Can you give some examples of good and bad non-verbal communication skills?
10:05: Can you give some examples of good and bad verbal communication with patients?
12:00 So how do you make a good first impression with a patient?
13:26 What are some strategies for clinicians to evaluate their interpersonal skills?
14:20 What are some techniques that can be used to improve your patient interactions?
15:44 Any strategies to quickly establish trust and a healthy therapeutic relationship?
16:31 Any tips for new graduates to convey confidence with a patient?
17:36 Do you have any other interesting information or facts to share?
18:55 Where can people find out more about you?