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Therapeutic alliance enhances patient outcomes

Written by FXNL Staff
July 16, 2017

Physiotherapist, Jasdeep Dhir [BSc(PT), TDPT, MClSc(MT), FCAMPT], speaks with us about therapeutic alliance, including the importance of interpersonal skills to improve treatment outcomes. Jasdeep also discusses strategies for making a good first impression, improving patient interactions, and evaluating your interpersonal skills.

Connect with Jasdeep Dhir on LinkedIn or follow her on Twitter

Links to studies:

Pinto et al. Patient-centred communication is associated with positive therapeutic alliance: a systematic review. 2012.

Ferreira et al. The therapeutic alliance between clinicians and patients predicts outcome in chronic low back pain. 2013.

Fuentes et al. Enhanced therapeutic alliance modulates pain intensity and muscle pain sensitivity in patients with chronic low back pain: an experimental controlled study. 2014.

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00:25 Can you introduce yourself and your background?

01:13 Can you define soft skills vs. hard skills?

02:20 Why are interpersonal skills important?

03:12 Can you share some of the current research on this topic?

07:05 Can these interpersonal skills be taught?

08:10 What do you think some common mistakes are that clinicians make when communicating with patients?

08:54 Can you give some examples of good and bad non-verbal communication skills?

10:05: Can you give some examples of good and bad verbal communication with patients?

12:00 So how do you make a good first impression with a patient?

13:26 What are some strategies for clinicians to evaluate their interpersonal skills?

14:20 What are some techniques that can be used to improve your patient interactions?

15:44 Any strategies to quickly establish trust and a healthy therapeutic relationship?

16:31 Any tips for new graduates to convey confidence with a patient?

17:36 Do you have any other interesting information or facts to share?

18:55 Where can people find out more about you?

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